Problem/Starting Point:
A client with a working ecommerce website generating 10s of thousands of euros in sales every year offline needed a team of experts to understand why the website wasn't generating sales, and to fix the problem.
Process & Solutions:
- Audit UX using best practices, Google Analytics, Hotjar
- UX Design; redesigning the checkout expérience
- UI Design; designing prototypes, buttons/hover states, etc.
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